Overview

• Ovacast Talent Solutions was founded in 2023 as a specialized recruitment agency headquartered in Santo Domingo, National District, Dominican Republic
• Operates with a single employee, focusing exclusively on Call Center staffing solutions in the Dominican Republic
• Maintains a vast network of qualified bilingual professionals specifically for customer service roles in Call Centers
• Utilizes industry-specific expertise to match businesses with agents possessing problem-solving abilities and customer-oriented mindsets
• Targets the Santo Domingo market while emphasizing bilingual (English/Spanish) capabilities for client operations

Specializations

• Call Center staffing solutions tailored to Santo Domingo-based operations
• Bilingual (English/Spanish) customer service agent recruitment
• Rigorous vetting of candidates’ communication skills and problem-solving capabilities
• Industry-specific talent matching for Dominican Republic Call Center market

Services & Approach

• Comprehensive Call Center staffing services with localized Santo Domingo expertise
• Targeted talent acquisition for customer service roles requiring bilingual proficiency
• Candidate matching from an extensive pre-vetted pool of Call Center professionals
• Customized recruitment solutions emphasizing communication skills and customer service mindset validation