Outstanding BPO
Specializations
About Agency
Overview
- Founded in 2013 and headquartered at 122 Carrera 51, Bogota, Colombia, with a team of 2 employees
- Operates nationwide across multiple Colombian economic sectors to decentralize core business processes for clients
- Prioritizes a structured methodology: ‘Escuchar, analizar, estructurar; medir y hacer’ (Listen, analyze, structure; measure and execute)
- Specializes in optimizing client operations through time, cost, and quality improvements in business process outsourcing
- Focuses on flexible resource allocation and operational potentialization for companies requiring BPO solutions
Specializations
- Customized Business Process Outsourcing (BPO) solutions for Colombian enterprises
- Compliance & Risk Management in workforce operations
- End-to-end Workforce Management systems implementation
- Quality Assurance & Control frameworks for service delivery
Services & Approach
- Payroll administration and workforce optimization services
- Strategic hiring solutions including headhunting and talent acquisition
- HR consultancy for organizational restructuring and outplacement
- Integrated management systems for HSEQ (Health, Safety, Environment, Quality)