So far, I’m very happy with this plan. I see a lot of complaints are over the length of time to get OTC products. I have had no issues with that. I’m pleased with my physician and the care I’m receiving, which are most important to me right now. I have not had any hospitalizations, but my mother’s experience on the same plan gave her great in-hospital care and coverage! As far as customer service goes, anytime I’ve had to contact someone for assistance they have been very responsive, respectful and helpful. I’m surprised at some of these negative reviews and hope they find a solution to meet their needs. Always remember, honey goes farther than vinegar!
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