onecontact TECH – Customer Support Community
Specializations
About Agency
Overview
- Operates as a staffing and recruiting company with a sole employee based in Skopje, Skopje, Macedonia (FYROM)
- Focuses exclusively on building a professional community for customer support personnel to share industry trends and job-related insights
- Specializes in connecting customer support professionals with roles in Call Center & Customer Service, Customer Experience (CX) Management, Client Support Services, and Customer Success
- Prioritizes enhancing customer experience through targeted recruitment strategies and community-driven knowledge sharing
- Serves as a centralized resource for customer support professionals seeking career development in Skopje, Macedonia (FYROM)
Specializations
- Staffing for Call Center & Customer Service roles
- Recruitment for Customer Experience (CX) Management positions
- Talent acquisition for Client Support Services teams
- Placement of Customer Success professionals