Overview

• Founded in 2016 in Redondo Beach, California, with a physical office at 116 S Catalina Ave
• Originated from a successful bilingual call center experiment in Mexico to address internal staffing challenges for a California-based call center
• Operates with 12 employees and nearly 50 bilingual team members available for client staffing needs
• Built on 20+ years of prior experience in advertising and lead generation industries
• Offers client-controlled hiring processes where businesses can interview candidates pre-selected for bilingual proficiency and professionalism

Specializations

• Call center operations with bilingual (English/Spanish) customer service staff
• Legal and compliance support staffing for regulated industries
• Real estate and property management staffing including mortgage and insurance support
• Healthcare and medical administrative staffing with scheduling and patient coordination expertise

Services & Approach

• 24/7 customer service staffing for lead intake and quality assurance follow-up
• Front/back office staffing for receptionist duties and event reservations management
• Specialized call screening and seminar coordination teams
• IT support, social media management, and web maintenance staffing solutions