I don’t understand how there can be people present, yet no one actually available to help. When we arrived, they asked for a driver’s license and another form of ID just to create an account. I asked the front desk if they offer help with building a resume, and she said yes—but after taking pictures and setting up the account, they basically sent us on our way. They told us everything is done online and to just send the resume over for review. Why not assist in person while we’re already there? I wasn’t even the one seeking services—my friend was—but it was frustrating to see them rush us out the door, telling us everything would be handled through texts and online links instead of walking us through the process side by side.
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