Overview

• Based in Kingston, Jamaica, operating as a solo-employee HR consultancy firm
• Specializes in Human Resource Consulting, Customer Service Training, and Business and Operations Management services
• Focuses on recruitment and staffing through headhunting and onboarding processes as indicated by service keywords
• Targets call center environments and startups with tailored operations management and HR structure development
• Provides career coaching and people management solutions for small businesses and entrepreneurs

Specializations

• Call Center & Customer Service operations optimization
• Startups & Entrepreneurship HR structure development
• Operations & Process Improvement strategies for business efficiency

Services & Approach

• Human Resource Consulting including recruitment and HR system development
• Customized Customer Service Training programs
• Business and Operations Management advisory
• Headhunting for specialized talent acquisition
• Career coaching and onboarding process design