Navis Pack & Ship are the very best. 5 Star. Attention to detail, great communication and careful with my shipment. Mitchell Jones was the best. Everything arrived on time safely. I would highly recommend this company.

AWFUL. My experience with Navis was not good. I read the reviews, spoke with them and decided to pay considerably more for their services compared to other shipping companies I spoke to. I had a long piece of glass that needed to travel about 1,800 miles. It says on their website they are “experts” and they will suggest the best shipping method. So I did that and waited. I had a delivery date and waited all day, no one contacted me to tell me it would not be delivered that day. However I was contacted and told the package was damaged, significantly. So after many phone calls at the end of the day I was given a new time frame, which was also incorrect. When I asked about accountability for the damaged package, Navis blamed the third party shipping company. Despite Navis filing a claim for a refund with that party for the damaged package, I was left paying for it all. They effectively hired a third party to ship it, blamed them and then took the refunded money for the damaged package and kept it. Despite many efforts to file a claim with them, no one would help me. It is a shameful and disreputable way to run a business. Take your money and run. These people are exactly what is wrong with greedy corporations, they not only don’t care about your package but they are condescending and unprofessional. I had better customer service with the third party they hired to ship my package. Navis did nothing but make the situation worse. All they want is your money. Do yourself a favor and find another option.

I contacted Navis to pack and ship a large 14’ sign and 3 items that had fragile glass pieces. I made one call to them and they basically handled the rest. They coordinated picking up the items from the auction house, packed all the items very securely/safely and gave the option to ship the items to the final location or to a shipping hub near me. I chose to pick up at the shipping hub because it was the cheaper option and that was also very simple. I simply backed my truck up to the loading dock and they loaded the items with a fork lift and made sure everything was secure before I left. I would definitely use Navis again based on how easy they made it and how well they took care of my items.