Mystery and Mastery
Specializations
About Agency
Overview
- Founded in 2000 in Boulder, Colorado with a small team of 3 employees
- Utilizes a proprietary picture assessment process involving twelve factors to screen hiring decisions
- Specializes in predicting potential workplace conflicts and team dynamics through advanced psychological profiling
- Provides tactical guidance for management on employee productivity improvements and team reorganization
- Offers innovative psychographic customer profiling for frontline sales and support staff selection
Specializations
- Team Dynamics Consulting focused on workgroup alignment and interpersonal compatibility
- Customer Experience Recruitment using advanced psychological assessment techniques
- Organizational Psychology Assessments with a unique twelve-factor classification system
- Brand-building through superior customer understanding and staff selection
Services & Approach
- Comprehensive hiring screening using proprietary picture assessment methodology
- Management consulting for retraining and employee retention protocols
- Psychographic profiling for customer-facing staff selection
- Tactical personnel skill assessment and optimization recommendations