Absolutely ridiculous experience at Metroplex Medical Center Farmers Branch. I went in for my annual physical in 2024, which is 100% covered by my insurance, yet I kept getting bills afterward. During the visit, they casually asked about my vision and I mentioned I had LASIK in 2018. They asked if I wanted my eyes checked, and I clearly said NO. Fast forward to 2025, I get hit with a $100 bill for a referral I never even used. Apparently, they charge you even if you don’t go to the specialist.
I called multiple times to clear this up and got nothing but vague, unhelpful responses — just repeated demands to pay. This is a scammy, disorganized mess, and I’m seriously pissed off. I will never go back and highly advise others to stay far away from this place.
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