Lloyds infotech USA
Specializations
About Agency
Overview
- Founded in 2016 and headquartered at 169 White Birch Rd, Edison, New Jersey, United States, 08837
- Operates with a structure of 500+ employees and 200+ staff working international time shifts
- Specializes in adhering to international standards and SOPs for client processes
- Serves several internationally satisfied clients with a focus on time-bound, accurate deliverables
- Seeks business partnerships to expand within the USA market, emphasizing collaborative growth
Specializations
- Expertise in e-commerce platforms including Shopify, Amazon Seller Central, and eBay
- Proficiency in Freshdesk for customer service and support operations
- Staff trained in international time shifts to support global client needs
- Client retention strategies through step-by-step process alignment and SOP adherence
Services & Approach
- Customer service and email handling using Freshdesk
- Product outsourcing, purchasing, and order processing for e-commerce platforms
- Lead generation and product research for sales optimization
- Data entry and administrative task management for streamlined operations