Overview

• Founded in 2024 and headquartered in Guatemala City, Guatemala, Kongusto specializes in Business Process Outsourcing (BPO) for small to medium-sized businesses
• Executive team brings over 20 years of combined experience in workforce expansion strategies for Latin American markets
• Operates from a secure class-A office building designed and built to U.S. datacenter standards
• Focuses on deploying bilingual personnel (English/Spanish) for nearshore operations in Latin America
• Provides company-managed technology infrastructure for remote staff to ensure security and operational consistency

Specializations

• Near-shore BPO solutions targeting U.S.-based companies through Latin American talent pools
• Call center and customer service staffing with emphasis on bilingual, culturally aligned agents
• Project management staffing for technology sector clients requiring nearshore coordination
• Virtual assistant placement with fully managed technology infrastructure and supervision

Services & Approach

• End-to-end recruitment of highly educated personnel for long-term client engagements in Latin America
• Deployment of secure remote work technology stacks managed directly by Kongusto’s operations team
• Full-cycle staffing solutions for helpdesk operations with U.S.-compatible time zone coverage
• Managed offshoring services including workspace infrastructure, technology, and ongoing staff supervision