Overview

• Founded in 2021 in Ghent, Flanders, Belgium, with offices at 52 Achilles Musschestraat, 9000.
• Targets small and medium-sized enterprises (SMEs) struggling with administrative and operational inefficiencies.
• Provides Business Support Officers (BSOs) who combine on-site presence (e.g., reception, mail processing) with remote team support for specialized tasks.
• Addresses common SME pain points like cash flow management, customer retention, and project follow-up through staffing solutions.
• Emphasizes reducing errors in repetitive tasks like bookkeeping by deploying BSOs backed by a remote expert team.

Specializations

• Hybrid staffing model: On-site BSOs paired with remote specialists in cash collection/debtor management.
• Sales support affinity for BSOs to streamline client operations.
• Training-free solutions for SMEs by leveraging pre-skilled BSOs and remote expert networks.
• Focus on operational tasks like invoicing, administration, and project planning to free SME managers.

Services & Approach

• On-site Business Support Officers for reception, phone management, and daily office logistics.
• Remote team support for specialized services: cash collection, accountancy, and debtor management.
• Sales support services including customer service, marketing assistance, and contract follow-up.
• Administrative outsourcing for bookkeeping, invoicing, and project planning to reduce workflow errors.