Thank you, Hannah, for your outstanding service in getting keys made for my 2003 Dodge Ram 2500! I initially went to the Ace Hardware near my home for convenience, but was shocked when they quoted me over $100 per key to cut and program a new vehicle key. Even worse, they refused to cut a key unless I purchased it directly from their store—despite the fact that I already owned a programmer and had brought in my own key blanks from Amazon. Thankfully, I found Key West Lock and Safe, and I’m so glad I did. Hannah immediately assessed my situation and, to my surprise, informed me that my truck’s ignition key didn’t even require programming. She quoted me just $6.50 per key—a huge difference from Ace—and had both keys cut from my blanks in under 10 minutes. Quick, professional, and no unnecessary upselling. It’s rare to find such honest and customer-focused service these days. Do yourself a favor—skip the hassle, avoid the inflated prices, and make the trip to Key West Lock and Safe. You’ll be glad you did!

My recent experience with Key West Lock and Safe was exceptional, largely due to the outstanding service provided by their employee, Hannah. I required a replacement key fob for my vehicle, and the dealership’s quoted price was considerably higher than I anticipated. Knowing Key West Lock and Safe’s reputation for handling automotive keys, I decided to explore their services. Hannah’s assistance was invaluable. She patiently explained the various options available and diligently worked to make the new fob work. The process proved more complex than initially expected, but Hannah persevered, exploring every possible solution. Her dedication ultimately saved me a significant sum of money compared to the dealership’s price. Hannah’s customer service was exemplary – professional, courteous, and remarkably patient throughout the process. I highly recommend Key West Lock and Safe for any lock or key needs, and I particularly commend Hannah for her outstanding service and commitment to customer satisfaction.

They rekeyed four locks while I waited and were very fast. Good prices and very friendly people. Will definitely use them again.