I made an early, pre-opening service request call because something suspicious was going on with my computer overnight. The ACOG phone message said that a staff member would call back and that’s exactly what happened right at opening time. I was concerned about the specific computer I was working on and whether there might have been any further breech. Jason was great, did a quick diagnosis, took care of the suspicious situation on my computer and went further to check that the network wasn’t compromised. Everything was all good to go with no further worries. Very grateful for the quick, kind resolution.

I recently had the pleasure of dealing with A Couple of Gurus tech support, and I can’t say enough good things about my experience! I was grappling with some frustrating MS 365 email issues, and Dave from their support team truly came to the rescue. Dave’s attentive approach and dedication to resolving my problems were truly remarkable. Despite the complexities, he patiently listened to my concerns and worked tirelessly to find effective solutions. What stood out the most was his willingness to go above and beyond – we had to reconnect multiple times to fully rectify the issues, and each time, Dave was there with a positive attitude, ready to assist. His deep understanding of MS 365 and his knack for explaining technical solutions in a simple and understandable way were highly impressive. It’s a rarity to find someone who combines technical expertise with exceptional customer service, but Dave managed to do just that. Thanks to Dave’s unwavering efforts, my MS 365 email issues are now a thing of the past. I can’t stress how relieved and appreciative I am. A Couple of Gurus is fortunate to have such a committed and knowledgeable professional in their ranks. For anyone seeking top-notch tech support, especially for MS 365 email problems, I wholeheartedly vouch for A Couple of Gurus. Don’t hesitate to ask for Dave – he’s a true asset. Hats off to Dave and the entire team for delivering service that’s nothing short of exceptional!

They did a good job setting up my computer. Thank you.