Today (4th of July) I had the absolute pleasure of being helped by Che at J.Crew, and I can’t say enough good things about her. From the moment we interacted, she made me feel welcome, seen, and genuinely cared for. Not in a pushy or transactional way, but with warmth, sincerity, and that rare kind of attention to detail that makes shopping feel like a true experience. Che went so above and beyond to help me find exactly what I needed. She offered honest, thoughtful style advice, tracked down sizes from inventory, went around the store to find other prices she thought I might like, and made sure I left feeling confident and excited about my purchases. She saw my time there thru to the end, including checkout. Even though J.Crew associates don’t work on commission, you would never know it from Che’s level of dedication and enthusiasm. She clearly takes pride in her work and treats every customer like they matter, and that kind of service is increasingly rare. I truly hope J.Crew corporate recognizes what a gem they have in Che. Her professionalism, warmth, and eye for style make her an incredible asset to the brand. I’ll definitely be back—mostly because of her!

I’ll say this as a former J Crew employee: this is the best J Crew in NYC. Gorgeous store, exceptionally kept, and manager Michaela goes above and beyond in her work to give a luxury experience. Some of the high end stores on 5th could learn from her and the lovely sales people here. I always manage to find something. Also thanks to Anastasia (hope I’m remember her name correctly!) for her help. Hope those in charge read this and take care of them, they’ve done well.

Phenomenal store!!! Their layout is so clean, music is a great vibe, plants and countless styles with more on their online website. Daniel and Bryant was very helpful in assisting me with the mens clothes on the top floor. They have a lot of classic J Crew and then have collaboration with Japanese brands and other that have a lot of attention to detail and quality. If you are looking for great casual dress wear, this is your spot