I regret ever applying through Pacific Gateway. I was approved for WIOA services — great on paper — but once that approval came through, it was radio silence. No follow-up, no onboarding, no timeline. Just me constantly chasing down a counselor like I’m applying for a favor instead of accessing a service I qualify for.
Communication is non-existent unless I hound them with repeated emails or show up in person. And when I do finally hear back? It’s a one-line email a week later with no action taken. I’ve provided every document they asked for. I’ve done my part. But the energy is giving “we’ll get to you when we feel like it” — not “we’re here to help you succeed.”
This is supposed to be a workforce assistance program, not a ghosting competition. WIOA is a great resource in theory, but the way Pacific Gateway operates turns opportunity into a full-time stressor. No urgency. No accountability. No follow-through.
If you need real help and timely support, look elsewhere. All this office does is slow you down.
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