The reps are not responsive and one of them even blocked my emails (I know because the emails go through when I email the other rep in the same company). All my emails take about 5 days with 3 followup emails to get a response of “I’ll have someone assist you”. And that only got slightly better after a water pipe broke in my apartment and they had to fix it. Still, my emails are blocked, and I haven’t heard from them for another 5 days. I DO NOT recommend living in the properties they manage. Very poor job done, or rather, no job is done at all
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