Staff was nice enough but incompetent. Went there for a passport photo and apparently they have no clue that passport photos have certain requirements. I took their photos to my passport appointment and 2 seconds in the worker tells me these were NOT going to work. The background was too dark, there were too many shadows and the proportions were way too small. Now I have to wait another week to get an appointment which will most likely cause me to have to expedite the application costing me $60 more. Don’t waste your time here trying to get a passport photo.

Kyle was SO helpful and kind with our large shipment. Great customer service, thank you!

I really like this particular UPS location – Carpentersville, IL. Every time I’ve gone there, I’ve always left satisfied. On my most recent visit, I needed to print an Adobe file from my phone and stopped at a FEDEX store in the vicinity that I was in. I asked the young employee how to do it, and while he tried to work with my phone to accomplish this task, he was unable. I left and then called UPS store 0806 and spoke to Ellie. She gave me the stores email address, I sent the files, and she printed them, and I picked them up – perfect! – NO problem! Ellie was very pleasant and helpful and I was most appreciative because these were important papers that I had to get done and I was running around and her complete competence and kind patience took the stress out of my annoying task! The added benefit in all of this was that although Ellie was gone for the day by the time I came to pick the papers up, I was checked out by Kyle who was, like Ellie, an absolute pleasure! Yes, I love store 0806 and would definitely recommend it to others!