Overview

• Intelassist was founded in 2007 as a partnership between US-based industry professionals and an operational team in Manila, Philippines.
• The company is headquartered in Quezon City, Metro Manila, Philippines, with a workforce of 380 employees.
• Intelassist specializes in providing remote staffing solutions to businesses globally, emphasizing high-quality service and employee retention.
• In the fiscal year, Intelassist reported an annual revenue of $352,000.
• The organization has over 15 years of experience in delivering support to global enterprises across various sectors.

Specializations

• Intelassist focuses on industries such as Architecture & Engineering, Accounting & Finance, Customer Care, Back Office, Healthcare, and Information Technology.
• The company provides specialized recruitment services tailored to the unique needs of clients in the architectural and engineering support sectors.
• Intelassist has a strong emphasis on sourcing talent in healthcare, offering staffing solutions for roles like medical coders and AR specialists.
• In the realm of accounting and finance, Intelassist recruits skilled professionals who are integral to their clients’ operations.
• The organization also excels in customer service staffing, ensuring that clients receive dedicated support tailored to their business requirements.

Services & Approach

• Intelassist offers remote staffing solutions, including customer service staffing, back office support, and healthcare staffing services.
• The company employs a meticulous sourcing, training, and retention strategy to ensure that the talent provided meets the high standards expected by clients.
• Intelassist’s recruitment process emphasizes collaboration with partners to align support services with their specific business needs.
• The organization aims to minimize employee turnover through a customer-focused work environment that fosters productivity.
• Intelassist utilizes a structured approach to recruitment, which has resulted in an average time to fill positions of 38.9 days for niche hiring and 27.3 days for volume hiring.