Overview

• Operates exclusively in the staffing and recruiting industry
• Maintains a Customer Care Charter updated daily with new methodologies
• Implements a unique daily review process against the key objective: ‘How have we gone the extra mile today in proving our commitment to delivering exactly what our clients want?’
• Has incorporated all daily methodology improvements into standard service for at least 6 years
• Focuses on providing services beyond average recruitment partners through attention to detail

Specializations

• Attention to detail in Client Services as a core specialization
• Developing daily-improved methodologies for recruitment processes
• Client commitment verification through daily ‘extra mile’ reviews
• Standardization of customer care innovations via the Customer Charter

Services & Approach

• Recruitment services incorporating daily-updated Customer Care Charter methodologies
• Client-focused solutions with emphasis on ‘going the extra mile’
• Standardized service delivery based on 6+ years of methodology refinement
• Commitment-driven client partnerships with explicit delivery guarantees