I had a terrible experience at Service Québec 10520. I accompanied a friend, a hardworking business owner who paid over $40,000 in taxes to the Quebec government last year, seeking assistance. It was a freezing morning, and several people were waiting outside the office. Despite arriving 30 minutes early, the staff refused to let anyone inside to escape the cold.
A woman inside not only ignored requests but also insulted people in French, even as a lady begged in English to be let in due to the freezing temperatures. Instead of showing compassion, the staff turned off the lights to avoid being seen by those waiting outside.
This lack of basic humanity and professionalism is unacceptable. Many people who come to this office are in genuine need of assistance. Treating them with such disrespect and disregard is disgraceful. If I could give zero stars, I would
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