The background check report was finalized and shared with the employer before all necessary or updated information had been provided. This resulted in an incorrect report being issued, and unfortunately, there appears to be no way to correct the report once it is marked complete, even after the accurate documentation was submitted.
This process creates significant risk for applicants and employers alike, as it may lead to decisions based on incomplete or inaccurate data. I respectfully suggest that your process be adjusted to allow reports to be updated or amended once supporting information is received, especially in cases where the original status could negatively impact a candidate’s opportunity.
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