hireAhead
Specializations
About Agency
Overview
- Founded in 2017 and headquartered in Uttar Pradesh, India
- Specializes in staffing solutions for BPO/ITes sector employers
- Focuses on recruitment for support domains including Operations, Training, Quality, Sales & Marketing, and Data Analytics
- Serves both domestic and international BPO staffing requirements
- Targets roles such as Team Leader, Business Analyst, QA, and Trainer based on keyword analysis
Specializations
- Business Process Outsourcing (BPO) staffing for call center and customer service roles
- Workforce Management (WFM) solutions for technical and nontechnical positions
- BPO Data Analytics talent acquisition
- Staffing for blended voice/nonvoice and backend operations
Services & Approach
- Recruitment for Operations, Training, and Quality Assurance roles in BPO environments
- Placement services for Customer Care, Technical Support, and Assistant Manager positions
- Staffing solutions for Data Analytics teams in domestic and international BPO settings
- Hiring support for Sales & Marketing and Workforce Management departments