Associate Recruiter former employee here,
Toxic Micromanagement, Passive-Aggressive Leadership & Low Pay
Pros:
The job itself is easy and repetitive, making it a potential short-term option for those who need immediate employment.
Some coworkers try to make the best of a bad situation, and there were moments of camaraderie.
The hybrid schedule (3 days in office, 2 days remote) could be beneficial, but only if it were truly flexible.
Cons:
Toxic Leadership & Micromanagement
Management is extremely passive-aggressive, unprofessional, and constantly breathing down employees’ necks. Employees are micromanaged to an unbearable level—leadership frequently questions why there is no sound at 9 AM or why calls aren’t being made, as if we’re robots. There is no trust, and they monitor everything unnecessarily, making the work environment suffocating.
Low Employee Morale & Poor Treatment
Leadership makes no effort to boost morale and, in fact, actively kills it. A short, fun 2-3 minute morning activity that helped employees start the day positively was canceled simply because the employee who ran it wasn’t meeting his numbers. Instead of supporting their team, management tears people down. Employees who raise concerns are met with, “Well, are you quitting?” instead of being heard and respected.
Commission & Pay Structure is a Joke
Most employees dislike the commission structure, and for good reason. You only make $50 per nurse (before taxes, meaning you take home just $32.50), and that’s only after the nurse works 60+ hours. Since onboarding takes 2-3 months, it could take months before you see a single dollar in commission. On top of that, so many factors that affect your pay are completely out of your control, making it nearly impossible to feel motivated in this role.
Hybrid Work is Micromanaged
While this is a hybrid job (3 days in office, 2 days at home), the level of control over remote work is ridiculous. You must work from your approved home address, and if you try working from anywhere else—even if you’re just as productive—you will be met with passive-aggressive comments from management. They claim that “upper management” notified them, but it’s really just an excuse to control and micromanage employees further.
Advice for Management:
Stop Micromanaging – Employees should be trusted to do their jobs without unnecessary surveillance. Constantly questioning why the room is quiet or why calls aren’t being made at every second only frustrates people and kills productivity.
Improve Employee Morale – Small things, like letting employees have a brief moment to build camaraderie, make a difference. Removing every ounce of enjoyment from the workplace will only lead to higher turnover.
Rethink the Commission Structure – Paying $50 per nurse placement (which is delayed by months) is insulting. If leadership expects high performance, they should offer fair compensation.
Treat Employees with Respect – Talking negatively about employees behind their backs and being passive-aggressive when people bring up concerns shows poor leadership. Employees deserve a workplace where they feel valued, not disposable.
Allow Flexibility in Hybrid Work – If an employee is hitting their numbers, it should not matter where they’re working from. Micromanaging remote work only builds resentment and creates unnecessary stress.
Final Thoughts
This is the definition of a desperation job—you take it if you have no other choice, but don’t expect to grow, be treated well, or make good money. It’s easy but painfully boring, the commission structure is terrible, and leadership makes it one of the most toxic environments I’ve ever experienced. I wouldn’t return to this company under any circumstances. Avoid at all costs.
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