I moved into an apartment last summer for school and I was told it would be cleaned before I arrived but upon arrival I saw roaches everywhere the toilet was coated in a black substance and the entire apartment reeked of cigarettes even though I was assured it was a nonsmoking area since I have health issues. The carpet was covered in a black slimy substance and I had to pay out of pocket to get it cleaned since I was unable to move into a dirty room. While living there the apartment constantly smelled of cigarettes and made all of my belongings stink and over winter break the ceiling collapsed in my apartment and they did not even bother to notify me. They left me in an apartment covered in ceiling dust and mold for days before I contacted the city inspectors and then they decided to show up banging on my door at night. They stated it had to be patched up then and there and patched up the hole without properly fixing the leak in the ceiling that was causing the wall to crack. The worker advised me to vacate the apartment due to the hazardous materials and I had nowhere else to stay. Luckily I was able to stay with friends in a dorm room on campus but had they not allowed it I would have been out on the street with no place to go. Many of my belongings had to be thrown away due to the amount of moldy material stuck to it. I also informed management that bed bugs were entering my apartment through a crack in the wall and they only sprayed one time and did not do the two required treatments to get rid of all the bugs. They even ignored my two notices to request to vacate and proceeded to “evict” me from the property despite my attempts at contacting them. Overall a very terrible and unprofessional experience the entire apartment reeks of cigarettes and the dust and smudge caused several medical problems. I do not recommend these properties to anyone.

This company is another private equity portfolio. They parent company doesn’t care so im just given a canned response and that’s it. Also rent was raised but look at the pics and judge for yourself if it ms justified. Plus they fixed my rotted sink my just putting plywood down. Functional sure but still a bandaid over a literal water damage 5/12 took two weeks to fix an ac issue. 6/23 so multiple ac issues for over a year now. Here’s where we’re at with the new pics. They won’t lower my rent and so I just once again get to deal while they collect

Furnace has been broken off and on for weeks…they told us to use heaters then wrote this when we reached out today (Saturday 2/15) “We will have someone out Monday. Being that it is above 60 in the unit and you have multiple heaters, it has been deemed as not an emergency. We will be out first thing Monday morning. Thank You, Stratagem Management” Our thermometer was only above 60 at the time we called because we have multiple heaters going in our apartment. Also, we’ve had to deal with rude management the entire time. We’ve decided to move out once our lease is up. DO NOT RENT FROM HERE!!!