I spent $370 to send 4 international packages, my question was very clear, do you ship DHL to DHL (because this is the most secure and safe way to ship) and I was told yes over the phone, so I went into the store, I stated I need to ship these packages DHL to DHL, yet I was presented with other shipping methods that was confusing to me. I chose USPS because the person helping me said it would be delivered to DHL (I am not an expert on this so I went to the experts and told them what I needed). It is now 2 months later and all the packages are NOT at the DHL locations. I called the owner of the store and I was brushed off and asked to keep waiting… I know the packages are not going to be delivered, this was never going to work out but I really would have appreciated a little more guidance from the person I spoke to but she was more worried about closing the store to go to lunch. She was nice, but in a hurry and this could have had a better ending.
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