We moved our office here 1.5 years ago and are very happy with the decision. The staff, Brian & Krysta, are supper friendly, responsive and supportive. The location is perfect. And the building and amenities provide a very comfortable working space.

Stay away from Regus/Spaces and their unfair and deceptive business practices. They force customers into paying additional months for services they no longer wish to receive. The customer service is just non existent. Erica the community manager at Fulton Market is just rude, irritated, and unwilling to help! We have been loyal customers of Spaces since 2018, and until recently, our experience has been positive. However, we have encountered persistent issues with making payments through the app, consistently receiving an error message that instructs us to try again in 48 hours. This has forced us to make payments over the phone, but unfortunately, customer service was unable to assist us in setting up autopay, citing the need to use the app, which continues to present problems. This situation has become increasingly frustrating and has resulted in a $500 late fee that we believe is unjust, as we have made every effort to fulfill our payment obligations. I have also attempted to report this issue to the help desk but have encountered error messages there as well (please see the attached screenshot). I also asked the front desk at Fulton market to send a ticket request, they did! But it’s been WEEKS now and no one from Spaces has reached out to us to resolve this issue. We requested to resolve this issue and terminate our agreement instead all we get is the run around for weeks now! More over they “auto renewed our lease agreement!” Meanwhile I can’t even access my application to terminate this non sense and their help desk work get back to me – how convenient!

Edit: the Spaces response (“please raise a case through the help section of your account”) is pretty representative of our experience. I briefly had an office here, but barely lasted a couple months before moving out. Our problems: a) The office was visibly dirty with smudge marks on the wall. It took a long time for the walls to be repainted; turnover doesn’t seem to have happened before we moved in. b) A/C was turned off on nights and weekends, making non-standard working hours impossible. c) There was almost no sound insulation + huge gaps on the doors and windows, so taking calls inside the office was loud. d) We still haven’t received our deposit back. e) The construction crew entered our office and left our locked doors open – with no notice. When we came back, the door locking mode was different. At the end of the day, this space might be fine if you don’t care about security, noise, and a well-run space and just need an office – it’s cheaper than almost all the other options in the area. We moved to the Industrious a couple blocks west, and we’ve had a night-and-day better experience.