Global Executive Recruiters
Staffing & Recruiting |
Team Size
5 professionals
Founded
Est. 2003
Location
North Olmsted, Ohio, United States
Specializations
Multichannel Interactive Customer Care
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Customer Support Technology Solutions
About Agency
Overview
- Founded in 2003 and headquartered at 24086 Carla Ln, North Olmsted, Ohio, United States, 44070-1014
- Boutique talent acquisition firm with 5 employees specializing in executive-level recruitment globally
- Focuses exclusively on the multichannel interactive customer care industry since 2003
- Serves leading companies worldwide with expertise across multiple markets and verticals
- Recruits executives with direct competitor experience and strong performance histories
Specializations
- Multichannel Interactive Customer Care solutions including Voice, CRM, HBA, IVR, SMS, Live Chat, Email, Social Media, Data Warehousing, HRO, ITO, and Back-Office
- Business Process Outsourcing (BPO) providers and captive clients in BFSI, Telecommunications, Healthcare, Energy, Pharmaceutical, Medical, Insurance, Telecom, Media/Cable, Government, Technology Services, Publishing, Revenue Cycle Management, Electronic Commerce (EC)/E-Commerce, Social Media, Retail, Consumer Goods, Restaurant/Hospitality, Consulting Firms
- Customer Relationship Management (CRM) and Customer Support Technology Solutions
- Private Equity Firms and Consulting Firms recruitment
Services & Approach
- Executive recruitment services including retained searches and contingency placements
- Consulting assignments in Strategic Planning and Human Resources Forecasting & Planning
- Consulting in Organizational Performance & Development, Compensation Plans, and Succession Planning
- Consulting in Job Descriptions, Training, Compliance, and Quality Control
Contact Information
Full Address
24086 Carla Ln, North Olmsted, Ohio, United States, 44070-1014
Phone
‘+1 440-979-5292
Keywords
businessprocessoutsourcingbpocallcentercrmhomebasedagentsivrsmslivechatdatawarehousinghroitobackofficeamongstotheroutsourcingservices
Reviews (from Google)
Chase Carris
13 Dec 2023
I have now worked with both Mica and Katelyn. They both are truly amazing at what they do ! Mica Bolta was able to help me land my dream job. I couldn’t ask for much more from her. She was top notch at everything she was able to provide from start to finish. Mica is very detail oriented and helped me in every step of the way. Her communication is great and understanding of the logistics industry is very impressive. I highly recommend reaching out to Mica and the Global Executive Solutions Group for all of your future needs whether you are trying to find a new job or hire a great candidate.
Pete Randal
14 Mar 2023
Weak, unimpressive and no hard push for job search these individuals couldn’t find a job if it was right next to them in the next parking stall
Kenshin
17 Jun 2024
Terrible company.
