My company was looking to upgrade a desk to a small office and we looked at several co-working spaces around town. Regus at the GAI Building offered a great rate, easy/free covered parking, and has a very friendly and attentive staff. Our experience has been great so far!

We used to love this Regus location. Now, they have decided to keep the doors locked 24/7 and when the employee takes her lunch from 2-3, in the middle of the afternoon, we cannot access the lounge, pick up our mail, have our prospects drop funds, and so on. This is a huge disruption to our business. People understand closing from 12-1 for lunch, but the middle of the business day afternoon is ridiculous. We are paying for access to the business center/lounge and reception tasks. Many times, the phone rings off the hook while we are locked outside in the hallway, looking through the glass doors while listening to our calls going unanswered. The staff and management claim there is nothing they can do to fix the inconveniences. This is unacceptable.

Terrible experience. I wish that I had checked their Better Business Bureau rating before I got involved with them. Regus is clueless. I was never able to use their service or cancel my account because they couldn’t get my logon for their portal to work. They say that they want me to fix it through the portal that they never were able to get me a working logon for.