Was very much in need of a washing machine and went to see what Agrens had. I had Joshua as my salesman. He was very knowledgeable about each machine and their differences. I was most impressed with a machine that he showed me that had the ability to remove the agitator ,if needed for bigger loads. I was hoping to pick up that day,but at first glance was told going to be a few days to almost a week. I was ok with that,because I could make other plans to do laundry elsewhere. Maybe 15 minutes go by,and I receive a call from Joshua, saying that he made a mistake and that there was a machine there for us to pick up. We went to get it and he apologized and helped load it onto the truck. Once home,we had a few questions,and I called him and he was able to give a quick response. Overall,I love my machine and would go to Agrens again.
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