Decisely Insurance Services, LLC.
Human Resources |
Team Size
80 professionals
Founded
Est. 2015
Annual Revenue
$11.50M
Location
Alpharetta, Georgia, United States
Specializations
InsurTech
HR Technology
Small Business Benefits Solutions
About Agency
Overview
- Founded in 2015 and headquartered at 3700 Mansell Rd, Alpharetta, Georgia, United States, 30022.
- Generates $11.5 million in annual revenue with 80 employees as of 2023.
- Secured $60 million in total funding through a Venture round in 2023.
- Operates in the human resources industry with a focus on InsurTech and HR technology.
- Targets small businesses by integrating benefits, HR resources, and technology solutions.
Specializations
- Specializes in InsurTech solutions tailored for small business benefits administration.
- Develops HR technology platforms to streamline benefits management and payroll processes.
- Focuses on small business benefits solutions, including health benefits and recruiting support.
- Combines insurance services with HR tools for integrated workforce management.
Services & Approach
- Provides integrated HR technology platforms for benefits and payroll administration.
- Offers health benefits insurance solutions tailored for small businesses.
- Delivers recruiting support and HR benefits management tools for workforce optimization.
- Supports brokers and small businesses with technology-driven HR resource allocation.
Contact Information
Full Address
3700 Mansell Rd, Alpharetta, Georgia, United States, 30022
Phone
‘+1 800-976-7194
Keywords
healthbenefitshrbenefitsmanagementpayrollbenefitsinsurancehrrecruitinginsurtech
Reviews (from Google)
Jody Waibel
07 Apr 2025
My suggestion is avoid Decisely. Their customer support is non-existent. We were customers of Decisely for a few years and got along ok until there was a problem. Our situation was very similar to Martha D’s experience. When calling the support line the response took 48 hours for a call back, and the person calling back was usually from the answering service. When we started pressing for the status of our insurance enrollment, and suspecting the enrollment didn’t get put through, the case manager stopped answering emails, phone calls nor got back with us. Our employees had no insurance for at least 3 months – without any acknowledgement from Decisely. Once the problem was discovered, there was zero communication from Decisely. we were left without insurance, without support, without any productive communication from the company. For a company that deals with the health and well-being of people’s lives, this was unacceptable. Please proceed with caution if you go with this company.
Martha D
03 Dec 2024
My employer just started with this company for employee insurance services. I called because I tried to get contact lenses and I was told I have no insurance. I called Decisely and they said they would look into it. That was yesterday. Today they said it could take 3-5 days for an answer. In what world is that acceptable. So if people need to be seen immediately they say wait 3-5 days. Not the kind of company we, the public, should depend on. Find another company that actually provides customer service to their customers!!
William Barry
05 Feb 2025
Utterly terrible. Right from the start. I signed up w these guys to manage the health insurance at my small business and it’s probably been the worst decision I’ve made for the company. Not responsive, constant runarounds, wrong answers, the works. Just a miserable experience.
