Overview

• Headquartered at 78 SW 7th St, Miami, Florida, United States, 33130
• Specializes in staffing for online businesses requiring customer service talent
• Offers flexible hiring solutions including 3, 6, and 12-month contract packages
• Provides scalability options allowing clients to upscale or downscale teams based on seasonal needs
• Maintains a pre-screened talent pool of customer service representatives (CSRs)

Specializations

• E-commerce customer service staffing
• Recruitment of CSRs with chat, email, and phone support expertise
• Staffing for ticket-based and Helpdesk support roles
• Placement of CSRs with omnichannel customer service experience

Services & Approach

• Job posting and direct access to pre-vetted CSR talent pool
• End-to-end hiring process management for customer service roles
• Contract staffing packages at 3, 6, and 12-month durations
• Scalable team solutions for seasonal business fluctuations