Overview

• Founded in 2012 and headquartered at 4920 Pleasant St, West Des Moines, Iowa, 50266-1702
• Division of Career Search Associates operating with 1 employee
• Premier executive search agency specializing in elite contact center leadership talent globally
• Targets top 15% of candidates through rigorous vetting using extensive contact center experience
• Focuses exclusively on passive candidate recruitment via confidential networking and trust-building

Specializations

• Contact Center Leadership recruitment for executive roles
• Placement of executives in customer service, sales, technical support, and customer experience functions
• Talent acquisition for operations, business development, client services, and vendor management roles
• Executive search for workforce management, human resources, talent acquisition, and data analytics positions

Services & Approach

• Executive search for contact center leadership using proven talent identification techniques
• Confidential sourcing of passive candidates through specialized networking strategies
• Candidate attraction and retention services leveraging latest executive search tools
• Global placement services for contact center executives across diverse industries