Never experienced such poor behavior from any sales team/store so far anywhere,
Sony specific person Mr. Arman was full on attitude with condescending behaviour and has no patience to answer even genuine queries and answered very lethargic and impatiently throughout the sales cycle and kept on boasting some nonsense which didn’t make sense whatsoever, Sony being a strong customer focused brand never expected such poor behavior from your partner stores. sony india if you are seeing this review you need to act on this.
Today was my second visit to the store and on first visit, i couldn’t make card payment due to increase in initial quote due to card surcharges, so added beneficiary to account and made a second visit today to pickup items worth couple of l’s and overall experience was terrible.
Eventually meet the boss of this store and demanded why these staffs have little or no interest and condescending in answering queries on the product, he assured of corrective actions, boss man being such an nice person made me to go ahead with my purchase, My overall experience with suresh, Rahul and faiyaz was very good though.
                                
                                
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