Recruitment Agencies CITY ONE LUXEMBOURG – Recruitment Agency Profile
CITY ONE LUXEMBOURG - Recruitment Agency Profile

CITY ONE LUXEMBOURG

Staffing & Recruiting |
(4.9) 10 reviews
Team Size
9 professionals
Founded
Est. 2010
Location
Bertrange, Luxembourg District, Luxembourg

Specializations

Hospitality & Tourism
Event Management
Call Center & Customer Service

About Agency

Overview

  • Founded in 2010 in Bertrange, Luxembourg District, as part of City One (established in 1991 by Sophie Pécriaux), specializing in staffing and recruiting with 9 local employees
  • Generated €194M revenue in 2018 across all locations, with 16,000 recruitments conducted that year
  • Maintains 15 European locations including Paris, Lyon, Brussels, London, and Luxembourg, serving 2,864 client references
  • Allocates 4.6% of payroll to employee training programs, emphasizing skill development in hospitality and client relations
  • Operates with 5,100 full-time equivalent employees (48% male workforce) across all branches, delivering 12,500 annual service implementations

Specializations

  • Corporate reception staffing for company headquarters and VIP lounges
  • Event management personnel for brand promotions and sales activations
  • Customer service teams for airport/railway platforms and call centers
  • Hospitality staffing solutions emphasizing client identity alignment

Services & Approach

  • Brand event staffing and sales animation for corporate clients
  • 24/7 reception services for corporate offices and transportation hubs
  • Multilingual customer support teams for international clientele
  • Tailored recruitment programs focused on local workforce development and diversity

Reviews (from Google)

07 Feb 2023
The Golden Bell reception put on by Cityone is a superb reception. The receptionists are pleasant, smiling and at customer service. They speak all languages ​​and offer impeccable service!
07 Feb 2023
2 months since I joined City One and I must say that so far everything is going well, the team is always attentive to know if everything is okay, if we need anything. I think it’s good to know that our employer cares and takes care of its employees. I hope City One continues to do its good work. Keep going!!
15 Feb 2023
Serious company with excellent values. I had the opportunity to work for a few months with City One and it was a very good experience. 100% professional, friendly and very human team.