Overview

• Founded in 2020 and headquartered in Miami, Florida, United States
• Employs 30 people as a staffing and recruiting agency
• Specializes exclusively in customer service staffing for Shopify ecommerce brands
• Operates as a customer service agency specifically for online Shopify businesses
• Provides on-demand customer service staffing solutions for ecommerce platforms

Specializations

• Staffing for multi-channel customer support including email, live chat, social media, SMS, and phone
• Customer service staffing focused on ecommerce, dropshipping, and online store environments
• Staffing solutions targeting customer satisfaction, loyalty, and retention for Shopify brands
• Staffing for customer service roles that reduce chargebacks and increase conversions

Services & Approach

• Outsourced customer service staffing for Shopify ecommerce businesses
• Staffing for customer support across email, live chat, social media, SMS, and phone channels
• Staffing solutions to improve brand perception and create positive customer reviews
• Customer service staffing aimed at enhancing customer experience and brand equity