Elijah Owen – Asset to AFI – Solid PM I am writing to express my sincere appreciation for Elijah, our new Property Manager from Alexander Forrest Investments, the management company that recently took over from the previous firm. I particularly want to commend Elijah for his exceptional service. Recently, our elevator malfunctioned. On the very same day the issue was reported, Elijah not only had a technician on-site that morning but also ensured the problem was fully resolved before the end of the business day. This level of responsiveness and efficiency is a significant improvement compared to our experience with the previous management. It is clear that Elijah is a dedicated professional who takes his responsibilities and the concerns of residents seriously. He is a valuable asset to your team and his proactive approach is greatly appreciated. Sincerely, Raymond Fowler – Current Resident

I do not recommend living at Stonebridge Meadows Apartments. The on-site manager, Michael Carr, and their corporate office (Alexander Forrest Investments) are completely unresponsive and unprofessional. We moved out of state in May and followed all proper move-out procedures. Despite this, they are claiming we owe rent for June and are now threatening us with eviction—even though we no longer live there. We’re seriously concerned about how this could affect our credit and are prepared to dispute it with legal counsel. We also plan to report this company to the Better Business Bureau. Michael Carr does not answer phone calls or texts and refuses to provide an email address. He is almost never in the office and makes it nearly impossible to get support. I have photo evidence of multiple unanswered messages. On top of that, I’ve called corporate several times and spoken to agents who say someone will follow up—but no one ever does. We also dealt with major safety and health issues during our lease. The smell of marijuana would frequently come through our vents and was affecting our toddler’s health. We were approached by people loitering outside and no longer felt safe living there. For what they charge in rent, this is unacceptable. I strongly urge others to look elsewhere. I see the company commenting here to reach them by phone. I have reached out to them multiple times and no one follows up. THEY WILL NOT RESPOND. I strongly urge people to not do business with this unethical and incompetent organization.

It is incredibly disheartening and frustrating to deal with an apartment manager who consistently demonstrates a lack of professionalism, empathy, and basic respect for tenants. The manager’s behavior has created an environment where residents are left feeling ignored, unsupported, and often mistreated. Whether it’s ignoring maintenance requests for weeks, failing to communicate important updates, or responding with dismissiveness to concerns, the management has repeatedly shown a complete disregard for the well-being of the people who live here. This not only damages the quality of life for those who pay to live in this building but also fosters an atmosphere of mistrust and anxiety. It is deeply troubling when a position of authority meant to maintain order and resolve issues instead perpetuates frustration and dissatisfaction. The lack of accountability and the persistent failure to fulfill even the most basic duties are unacceptable. Every interaction with this manager feels like a test of patience, as they seem indifferent to the responsibility they hold. The impact on residents is significant—not only in terms of the tangible issues like maintenance delays and poor communication, but in the emotional toll of constantly feeling unheard and unvalued. Ultimately, an apartment manager’s role is to ensure that tenants feel safe, comfortable, and supported. Unfortunately, this individual(Sonia Lopez) has consistently fallen short of that, leaving tenants to suffer from the neglect and poor leadership that should have no place in any living community.