Overview

• Founded in 2011 and headquartered at 28 Foregate Street, Worcester, England, WR1 1DS
• Operates with a team of 3 employees specializing in front-line contact center recruitment
• Originated from one of the UK’s most successful Call & Contact Centre Management recruiters
• Provides scalable cost savings where agent recruitment becomes cheaper per hire as volume increases
• Focuses on reducing attrition costs and improving retention for client organizations

Specializations

• Recruitment of agent-level candidates for contact centers and call centers
• Cost-optimized strategies for high-volume front-line staff hiring
• Retention improvement programs specifically for customer service roles
• Low-risk staffing solutions aligned with direct recruitment strategies

Services & Approach

• Full-scale online advertising campaigns tailored to client recruitment needs
• Continuous recruitment campaign management for ongoing staffing requirements
• Search campaign implementation targeting contact center and call center candidates
• Agency fee reduction programs through volume-based pricing models