Overview

• BPO Resources is a global leader in Business Process Outsourcing (BPO) based in Cebu City, Central Visayas, Philippines.
• The company operates with a small team of 3 employees, emphasizing a partnership approach with client organizations.
• BPO Resources focuses on integrating with client teams to provide tailored staffing solutions for both front and back-office operations.

Specializations

• The company specializes in Call Center & Customer Service, Telemarketing, E-commerce, and Software Development.
• Team members hold college degrees in diverse fields such as Business Administration, Finance, Nursing, Mass Communications, Computer Science, Information Technology, Psychology, Marketing, and Accounting.
• BPO Resources targets sectors requiring extensive customer interaction and support, including telemarketing and eCommerce management.

Services & Approach

• BPO Resources offers a wide range of services including Appointment Setting, Customer Service, Data Entry, Telemarketing, and Website Development.
• The company employs a comprehensive training methodology that includes in-depth reviews of client organizations and ongoing training sessions.
• Regular conference calls and integrated information systems are utilized to maintain a collaborative partnership with client teams.