Overview

• Founded in 1981 and originally named Richard L. Bencin and Associates, operating for over four decades
• Headquartered at 8819 Stover Ln, Brecksville, Ohio, United States, 44141-2033
• Reports annual revenue of $17,296,000
• Has placed thousands of executives with global clients since inception
• Works with Fortune 500 companies including Goodyear, Comcast, Walgreens, Verizon, and GE

Specializations

• Call Center Business Process Outsourcing (BPO) recruitment
• Call Center & Customer Service executive placement
• Recruiting for call center/contact center applications: customer care, inbound/outbound sales, tech support, help desk, quality, retention, and back office support
• Sales/business development executives and sales management recruitment for call center BPO organizations

Services & Approach

• Executive search for call center/contact center leadership positions
• Recruitment services for BPO organizations including companies like Teleperformance, West Corporation, Sitel, and TeleTech
• Global recruiting for all call center applications worldwide
• Executive placement for sales/business development roles in call center BPO organizations