Aston Carter exceeded my expectations with their seamless process, friendly staff, and professional service. Kudos to Alexa, Symphony, and Sarah for making this experience truly impressive!

After my recent experience with Aston Carter I must say it left me questioning the whole hiring process as a candidate. I was interrogated instead of being interviewed. After being called by a recruiter last minute who wanted me to instantly be prepared last minute for a position at Cedars Sinai Hospital for a position as a Patient Registration Specialist. I was interviewed for several different departments within this facility none of which were successful, as I was told that there were other candidates that had more recent job experiences….. more recent than 2021 or 2022? I do believe that this is 2023! Also my recruiter whose name is Jared G. Was anything but transparent when it came to feed back on the interviews, I asked if there was anything I could do to make myself a better candidate for these positions and he constantly stated that the interviewers stated that I interviewed well but I guess not well enough to be hired for these roles. Mind you this was three separate positions still nothing. On one interview in particular there were two women through out the interview process again one of which I had to be prepared the same day as the recruiter reached out to me. In this interview there was a Caucasian woman and a black women, the Caucasian woman took the lead in the interview process and the black woman just sat in, both were from two separate sectors of this position. I never saw the need for them both to be there other than to attempt to show me diversity, I didn’t feel that the black women had a leg in the hiring process at all. I felt this whole process was discriminative, and I’ve declined all further interviews with this company. This is just a glimpse of my experience as a black woman seeking employment in Los Angeles.

I applied for a medical records clerk position with regal medical group though indeed and was pre interview through a staffing agency called Aston carter with one of there representatives names Sam fuller he said I had the right skills and qualifications even though I didn’t have experience using an EMR system now the day of the interview I thought I would be running late so I let the rep know he tells me ok just make it there on time again I’m reaching out to you because I might not make it but I make it there by 7:56 I’m knocking on the door I hear people but no one’s answering so I took a pic of the door preparing to send it to the representative just Incase I couldn’t make it to my interview at all because again no one answered the door exactly at 8:00am the reception opened the door at told me we don’t open the doors until exactly 8am like how am I supposed to make it here on time if the door doesn’t get open until 8am if my rep thoroughly did his job he would of know that so at 8:01 am I text my rep and told him I made it on time he say great good luck I wait for three more minutes then finally Melanie Jimenez the person who is interviewing come to get me She asked my TWO QUESTIONS ONLY Tell me alittle about yourself job experience wise And asked me why didn’t I pursue more medical billing jobs since I went to school for it After I answered she goes on to tell me about the job stating what she’s looking for and pointing out what I don’t have she asked me do I have experience with releasing medical documents I said no then she asked me do I experience with EMR system I said no she stated that she was looking for someone with those qualifications I knew right then and there I didn’t have the job like she was totally uninterested after that I was so confused because sam fuller the rep told me they would be willing to train the right person even though you don’t have the experience but she’s telling me those are the qualifications she’s looking for so I just wasted my time coming down here for nothing I knew I didn’t have the job based off that But that’s not even the kicker folks I reach out to sam fuller on feed back from the job which to me is weird why am I reaching out to you if your the rep he stated that she going with someone else because I was late and she needed someone reliable WHAT! Not only was I on time the receptionist stated that the doors don’t open until 8am but she didn’t come out until three minutes later but im late an unreliable I tried to explain this to Sam fuller but he wasn’t hearing it he didn’t care at all it was basically her word against mines in my 6years and 8months of working never have I been late or called unreliable I have references to back that up now my name is pretty much tainted with this staffing agency I WOULD NEVER WORK WITH SAM FULLER HE WASTER MY TIME why would you recommend me for a job knowing she wanted someone with qualifications I will be reporting Melanie Jimenez at Glendale office and sam fuller who works at the Hawthorne location in California One thing you don’t do is play with my character as a person this isn’t over.