I have been an ArboStar user for several years. I cannot tell you how much I regret this decision. My company has put so much work into trying to make Artstar fit our needs, but at the end of the day it is a buggy software that continually crashes. Do you have more than two or three pictures you want to upload? Good luck. Do you want to have to write and rewrite estimates because the app crashed while you were doing it? Not me, but I do it every day. Don’t have perfect five bar service? Get ready to stand in the heat/rain watching a spinning loading screen. Even if you have perfect service, there are constant problems. The business intelligence in analytics features are useless and make almost no sense. pictures are unexplainably rearranged or dropped from your estimate altogether. Don’t let these people sell you on what seems like cool features. At the end of the day the software just doesn’t work very well. I have been on many support calls with them and spent countless hours trying to solve issues. They generally just try to sell me on some new feature they’re working on, but never actually fix the core functionality of their product.

It is amazingly functional. Arbostar has an easy learning curve. During the learning and implementation process, their team was excellent help. Another amazing thing to mention is that the Arbostar team is always eager to listen to their customers’ needs and based on them make upgrades and changes. It is definitely worth the money.

I like that the Arbostar system has a mobile app that our estimators and field workers use on site. With that, it has helped to improve the communication between the office and the crew. The estimators save time as they now can create estimates from anywhere. With that customer satisfaction has also increased as our team is faster and more efficient than before.