Overview

• Araout operates with 2 employees based in Banja Luka, Republika Srpska, Bosnia and Herzegovina (78000)
• Specializes in connecting firms with call agents specifically from the Balkan region
• Provides flexible and elastic customer service staffing solutions tailored to client needs
• Focuses on outsourcing and offshoring customer service operations to Balkan-based teams
• Targets call center staffing as a core operational vertical

Specializations

• Call Center & Customer Service staffing with Balkan-region agents
• Outsourcing customer service operations to Bosnia and Herzegovina
• Offshoring solutions for elastic workforce deployment
• Balkan-specific recruitment for multilingual customer support

Services & Approach

• Staffing solutions for 24/7 call center operations using Balkan agents
• Flexible workforce scaling for seasonal customer service demands
• Cultural alignment services for Western companies outsourcing to Balkan region
• Cost-optimized offshoring of customer support functions