Overview

• Founded in 1998 and established in January 1999, headquartered at Sheffield Rd, Mbabane, Hhohho Region, Swaziland, with 9 employees
• Five-time winner of the PMR Arrow Awards, recognized for industry leadership in Eswatini (formerly Swaziland)
• Swazi-owned agency led by a Managing Director with extensive expertise in human resources and industrial relations
• Specializes in serving prominent private sector companies and public service organizations in Swaziland
• Provides bespoke HR solutions since 1999, adhering to global best practices and a strong ethical code of conduct

Specializations

• Industrial Relations & Labor Law Compliance consulting for workplace disputes and regulatory adherence
• Public Sector HR Solutions tailored to government and institutional requirements
• Call Center & Customer Service staffing, management, and training programs
• Payroll Processing with integrated HR compliance audits for Swazi labor regulations

Services & Approach

• Recruitment and Selection services, including executive search and response handling systems
• Psychometric Testing and Skills Audit Training for candidate assessment and workforce development
• End-to-end Payroll Processing with statutory compliance checks and reporting
• Call Centre Staff Management and Training, including performance metrics and operational optimization