Job Brief
We are seeking a motivated and results-driven Telesales Specialist to join our dynamic sales team. In this role, you will be responsible for soliciting donations or orders for goods and services over the telephone. You will utilize your exceptional communication skills to engage potential customers, build rapport, and convert leads into sales. The ideal candidate will have a proven track record in telesales or telemarketing, demonstrating strong persuasion abilities and a passion for achieving targets.
Responsibilities
- Conduct outbound calls to prospective clients to promote products and services.
- Engage with potential customers, addressing inquiries and providing information about offerings.
- Utilize a customer relationship management (CRM) system to track leads and sales progress.
- Achieve and exceed monthly sales targets and key performance indicators (KPIs).
- Follow up with leads and maintain ongoing customer relationships.
- Prepare and maintain accurate records of calls and customer interactions.
- Collaborate with the marketing team to refine sales strategies and optimize campaigns.
- Stay updated on industry trends and product knowledge to effectively communicate value propositions.
Requirements
- Proven experience in telesales, telemarketing, or a similar sales role.
- Excellent verbal communication and interpersonal skills.
- Strong persuasive abilities and a customer-focused mindset.
- Familiarity with CRM software and sales tracking tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent; a degree in business or a related field is a plus.
- Ability to handle rejection and maintain a positive attitude.
Similar Job Titles
- Sales Representative
- Outbound Sales Agent
- Telemarketing Specialist
- Sales Associate
- Customer Engagement Specialist
- Fundraising Specialist
- Inside Sales Representative
- Call Center Sales Agent
