Job Brief
The Storage Facility Rental Clerk plays a vital role in managing customer interactions for rental services, repairs, and related offerings. This position requires a customer-oriented professional who can effectively communicate available options, calculate costs, and process payments accurately. Ideal candidates will have experience in customer service and possess strong organizational skills, enabling them to thrive in a dynamic storage facility environment.
Responsibilities
- Receive and process rental orders in person, ensuring a positive customer experience.
- Provide detailed descriptions of available storage options and services to customers.
- Calculate rental costs and fees accurately, ensuring transparency and clarity.
- Accept payments and handle cash transactions in compliance with company policies.
- Maintain accurate records of rental agreements and customer information.
- Assist customers with inquiries and resolve issues related to rentals and services.
- Perform regular inventory checks to ensure availability of storage units and supplies.
- Collaborate with team members to improve service delivery and operational efficiency.
Requirements
- High school diploma or equivalent; additional education in business or management is a plus.
- Proven experience in customer service or sales, preferably in a retail or rental environment.
- Strong mathematical skills for accurate cost calculations and cash handling.
- Excellent communication and interpersonal skills to engage with diverse customers.
- Proficiency in using point-of-sale (POS) systems and basic computer applications.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills to maintain accurate records.
- Knowledge of storage facility operations and industry best practices is advantageous.
Similar Job Titles
- Rental Sales Associate
- Storage Facility Associate
- Customer Service Representative
- Lease Clerk
- Rental Coordinator
- Front Desk Associate
- Storage Solutions Specialist
- Facility Operations Clerk
