Job Description Room Service Food Server Job Description
Room Service Food Server Job Description

Job Brief

As a Room Service Food Server, you will be responsible for delivering exceptional dining experiences directly to guests in various non-restaurant environments, including hotel rooms, hospital rooms, and residential care facilities. This role requires a high level of customer service, attention to detail, and the ability to work in a fast-paced environment. Ideal candidates will possess experience in food service, excellent communication skills, and a commitment to maintaining high standards of cleanliness and presentation.

Responsibilities

  • Deliver food and beverage orders promptly to guests in their designated locations.
  • Ensure all orders are accurate, well-presented, and meet quality standards.
  • Respond to guest inquiries and requests in a courteous and professional manner.
  • Maintain cleanliness and organization of service areas, including trays and carts.
  • Collaborate with kitchen staff to ensure timely and efficient service.
  • Handle cash transactions and process payments accurately.
  • Adhere to health and safety guidelines while handling food and equipment.
  • Provide recommendations for menu items and assist guests with dietary restrictions.

Requirements

  • High school diploma or equivalent; relevant experience in food service preferred.
  • Strong customer service skills with the ability to engage with diverse clientele.
  • Knowledge of food safety regulations and proper sanitation practices.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Excellent communication skills and a friendly demeanor.
  • Familiarity with point-of-sale (POS) systems and cash handling.
  • Physical stamina to lift and carry trays and food items.
  • Basic math skills for handling transactions and processing payments.

Similar Job Titles

  • In-Room Dining Server
  • Hospitality Food Server
  • Food and Beverage Attendant
  • Room Service Attendant
  • Service Associate
  • Catering Server
  • Dining Room Server
  • Food Runner