Job Brief
The Psychiatric Secretary plays a vital role in the efficient operation of mental health facilities, providing essential secretarial support by utilizing a strong understanding of medical terminology and clinical procedures. This position involves scheduling appointments, managing patient billing, and accurately compiling and recording medical charts, reports, and correspondence. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Responsibilities
- Schedule and coordinate patient appointments, ensuring efficient use of clinic resources.
- Prepare and maintain accurate medical records, including patient charts and reports.
- Manage patient billing processes, including insurance verification and payment collection.
- Communicate effectively with patients, caregivers, and healthcare providers regarding appointments and services.
- Utilize electronic health record (EHR) systems to document patient interactions and update information.
- Assist in the preparation of correspondence and documentation for psychiatric evaluations.
- Maintain confidentiality while handling sensitive patient information in compliance with HIPAA regulations.
- Support the administrative team with various clerical tasks as needed.
Requirements
- High school diploma or equivalent; additional education in healthcare administration or related field preferred.
- Proven experience as a secretary or administrative assistant in a healthcare setting.
- Familiarity with medical terminology, psychiatric procedures, and patient record management.
- Proficient in using Microsoft Office Suite and electronic health record (EHR) systems.
- Strong organizational skills and attention to detail with the ability to multitask effectively.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and adhere to ethical standards in handling patient information.
Similar Job Titles
- Medical Secretary
- Healthcare Administrative Assistant
- Clinical Secretary
- Psychiatric Administrative Assistant
- Mental Health Office Coordinator
- Patient Services Coordinator
- Behavioral Health Secretary
- Office Manager – Mental Health Facility
