Job Brief
As a Postal Service Clerk, you will perform a variety of essential tasks within a United States Postal Service (USPS) post office, ensuring efficient mail processing and customer service. Your responsibilities will include receiving letters and parcels, selling postage and revenue stamps, and providing money orders. Ideal candidates will have strong communication skills, attention to detail, and experience in a customer-facing role, contributing to the smooth operation of postal services.
Responsibilities
- Receive, sort, and distribute incoming mail and parcels accurately.
- Sell and process postage and revenue stamps, postal cards, and stamped envelopes.
- Fill out and sell money orders while ensuring compliance with USPS regulations.
- Organize and place mail in designated pigeon holes of mail racks or bags.
- Examine mail for proper postage and return incorrectly stamped mail to customers.
- Assist customers with inquiries and provide information about postal services and products.
- Handle cash transactions and maintain accurate records of sales and services.
- Follow safety and security procedures to protect mail and assets.
Requirements
- High school diploma or equivalent required; additional training in customer service is a plus.
- Previous experience in a retail or customer service environment preferred.
- Strong attention to detail and ability to handle cash transactions accurately.
- Excellent communication and interpersonal skills for effective customer interaction.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Familiarity with postal regulations and procedures is advantageous.
- Basic computer skills and ability to operate postal service software.
- Must be able to pass background checks and drug screening as required by USPS.
Similar Job Titles
- Mail Clerk
- Postal Worker
- Shipping and Receiving Clerk
- Mail Processor
- Customer Service Representative
- Post Office Associate
- Delivery Clerk
- Postal Operations Clerk
